Sophie’s Farm Privacy Policy
Effective Date: July 2025
Sophie’s Farm. We value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or interact with us online.
1. Information We Collect
We may collect:
• Personal information you provide (name, email address, shipping address, phone number, payment information).
• Order details (products purchased, order history).
• Technical information (IP address, browser type, device information, pages visited).
• Communication history when you contact us via email, social media, or forms.
2. How We Use Your Information
We use your information to:
• Process and fulfill orders.
• Provide customer support.
• Send order updates and promotional emails (only if you’ve opted in).
• Improve our website, products, and services.
• Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information.
We may share data with:
• Service providers (payment processors, shipping carriers).
• Legal authorities if required by law.
4. Cookies & Tracking
We use cookies to:
• Improve site functionality.
• Analyze traffic through Google Analytics.
• Personalize your shopping experience.
You can disable cookies in your browser settings, but some site features may not work properly.
5. Data Security
We take reasonable measures to protect your personal data. However, no online system is 100% secure.
6. Your Rights
You may:
• Request access to the data we hold about you.
• Ask us to correct or delete your personal data.
• Opt out of marketing emails by clicking “Unsubscribe” in any email.
Terms & Conditions for Sophie’s Farm
Effective Date: July 2025
These Terms & Conditions (“Terms”) govern your use of Sophie’s Farm’s website and the purchase of our products. By using our site or placing an order, you agree to these Terms.
1. Products & Services
• Sophie’s Farm sells handcrafted beef tallow-based products, including pet treats and skincare items.
• Product descriptions are provided for informational purposes. We make reasonable efforts to ensure accuracy, but we do not guarantee that all information is complete or error-free.
• Our products are not intended to diagnose, treat, cure, or prevent any disease. For pet products, consult your veterinarian before use.
2. Orders & Payment
• Orders are accepted through our website and processed upon payment.
• Prices are listed in USD and are subject to change without notice.
• Payment methods accepted: [Cash, Credit cards, Venmo, Apple Pay].
3. Shipping & Delivery
• We ship orders to the address provided at checkout.
• Shipping times are estimates and may vary due to factors outside our control.
• You are responsible for providing accurate shipping details.
4. Returns & Refunds
• Due to the nature of our products, we generally do not accept returns unless an item is damaged or defective upon arrival.
• If your order arrives damaged, please contact us within 7 days of delivery with photos so we can arrange a replacement or refund.
5. Limitation of Liability
• Sophie’s Farm is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
• Always follow the product instructions provided on our packaging or website.
6. Intellectual Property
• All content on our website, including images, logos, and text, is owned by Sophie’s Farm and may not be used without permission.
7. Changes to Terms
• We reserve the right to update these Terms at any time. Updates will be posted on this page with a revised “Effective Date.”
8. Contact Us
If you have questions about this Privacy Policy, contact us at:
📧 SophiesFarmMiddleton@gmail.com
📍 Middleton, MA, USA